Staff Posts

HFS Board of Directors Elects Trahan H. Whitten to CEO

Friday, February 22nd, 2013

BuildingBlocksHFS’s board of directors elected Trahan H. Whitten to CEO, effective January 1, 2013. Richard Gianello will continue as president of the firm, heading up the accounting functions and administrative team. Gianello co-founded the company in 1991 with Steven Rousso.

“Trahan Whitten has exceptional management qualities and deep industry knowledge, making him uniquely qualified to lead HFS successfully into the future,” says Rousso, who is chairman of HFS’s board of directors. “He has distinguished himself with his results-driven leadership style.”

“Electing Trahan to the CEO role is in line with our future plans,” says Gianello. “HFS is experiencing significant growth, and the appointment of Trahan is a testimony to our success and strategic direction.”

Whitten worked for HFS as one of its first employees, but he left in 1993 to work for a large public accounting firm.

He returned to HFS in 2008 as director of the Government Programs and Reimbursement services practice area. He is an industry leader in reimbursement strategy validation and implementation, mergers and acquisitions, and strategic financial management.

Whitten’s career path includes leading KPMG’s West Coast division followed by becoming the national managing partner of Ernst & Young’s government programs, reimbursement and compliance service lines in the United States. He was a three-time recipient of the National Outstanding Practice Leadership award; and in 2004 he received both the National Innovation and Distinguished Mentor awards.

Whitten has a master’s degree in business administration from Colorado State University and a bachelor of science degree from the University of Utah.

TRAHAN_WhittenWe sat down with Whitten in late January when he was three weeks into his new role to talk with him about HFS and what he envisions for the firm.

Congratulations on being named CEO. Any comments regarding your new role?
I am humbled and excited about the opportunity HFS shareholders have given me. I am honored to lead this outstanding organization of professionals who have exemplary credentials and are some of the brightest, most talented people in our industry. The quality of their work is a key strength of HFS. I am committed to ensuring that HFS meets its mission and core values as it has been doing since 1991.

Explain how your background has prepared you for the CEO role.
As a partner at public accounting firms, I was provided with a good education and training on how to run profitable programs. For me, it was like getting a Ph.D. in consulting. I know the importance of focusing on the people around me, both employees and clients. By doing that, success follows.

Have there been other influences on your leadership philosophy?
A great deal of my leadership philosophy comes from the book Execution: The Discipline of Getting Things Done by Larry Bossidy and Ram Charan, which was recommended to me early in my career. It examines various companies and lessons learned from those who execute well. It presents a discipline for meshing strategy with reality, aligning people with goals and achieving the promised results, all of which I work to adhere to and see as a major job of business leaders.

What do you look forward to as CEO?
I look forward to seeing that our clients are served well, with a focus on quality and compliance. I want our clients to know that we are a consulting firm with close to 100 employees, and we successfully impact how healthcare providers run their organizations and facilities. Our tagline says it all: “Complete Solutions for Healthcare Management.”

What is your vision for the company?
The company’s growth and success make it perfectly positioned at this time to move from a small company to a mid-sized firm, while at the same time maintaining its current culture and commitment to clients. We are flexible enough to adjust and adapt quickly to the continuing changes in the healthcare industry.

HFS Staff Participate in Habitat for Humanity Build Day

Thursday, May 10th, 2012

On a cloudy, rainy April morning, eight volunteers from HFS gathered at the Habitat for Humanity San Francisco Chapter’s Mission Street project for a day of pounding nails, walking scaffolding and laying plywood along a roofline. The sun came out in the late morning and it turned into a superb day with great views from the top of the 4 story structure.  There was a lunch run to a Wendy’s up the street that included volunteers from other companies joining the crowd.

Habitat for Humanity Greater San Francisco’s premier construction project, the most advanced Habitat development west of New York City, is a group of condominiums that will become home to 36 local working families.  The site is located at 7555 Mission Street in Daly City, just 1 block from the Colma BART station.

The four-story structure built on a podium garage is Habitat Greater San Francisco’s most ambitious development to date and is a cornerstone of the Grand Boulevard Initiative, exemplifying the revitalization that is underway along El Camino Real to provide compact, urban design and construction in a pedestrian-friendly, transit-oriented corridor.

Clients and others are invited to join us for staff volunteer days such as HFH.  Contact us at 510-768-0066 for information on upcoming events.

News From Our Operations and Management Practice

Monday, March 19th, 2012

Our Operations and Management practice team has been undergoing some changes. For the past nine years, the practice has been successfully run by Richard Parsons. Rich always said he would retire when he had solved the cost/quality paradox in health care. However, Rich discovered that retirement found him before he attained that career capping goal.

David Kim

David Kim, Director of Management and Operations Consulting

The Operations and Management practice that Rich led will now be headed up by David Kim, who was a manager on Rich’s team. David has proven that he will be very capable of leading the practice team to help our clients attain ambitious results, often under challenging circumstances. David has twenty years of experience in the industry having held management and director-level positions at Kaiser, Catholic Healthcare West, Texas Health Resources, APM, CapGemini and Ernst & Young. (more…)

HFS Fresno Growth Mode

Monday, January 30th, 2012

Part of the HFS Consultants “complete solutions for healthcare management” is located at the NEW Fresno office. The Fresno office primarily works in Revenue Cycle Management . Its expertise is in areas of billing and collections in which HFS personnel will utilize the client’s system or our own to collect, rebill and manage outstanding claims. The HFS personnel are experienced in the billing regulations and requirements of HIPAA, Medi-Cal, Medicare and commercial insurance companies. The Fresno office is largely utilized for outsource billing, which includes billing, follow-up, collection and backlog reduction. Services aren’t isolated to offsite support only. If deemed necessary, onsite assistance will be provided to a client. (more…)

A Reflection on 20 Years

Tuesday, December 6th, 2011

An Interview with Rich Gianello, CEO

Q: How did HFS get started in 1991?

A: We were working for the healthcare division of an East Coast CPA firm when we were notified that it was closing. Starting with a small amount of existing work, Steve Rousso and I set up meetings with rural hospitals up and down I-99 and made sales calls for three or four days. We talked about financial feasibility and reimbursement opportunities. One of the jobs from those calls was to become the interim CFO at Westside District Hospital in Taft. That’s how we started.

Q: What was going on in healthcare at the time?

A: The same issues that exist now existed then, the same pressures. There are constant regulatory changes; federal and state programs keep decreasing reimbursement and all facilities must continue to provide quality patient care at less cost. You are expected to do more with less resources. This is a highly regulated government industry. The methodology constantly changes, for example, changing from ICD-9 coding to ICD-10 coding, a much more sophisticated and complex system. But the pressure still exists to cut costs and operate more efficiently.

(more…)

Staff Appointment

Friday, June 10th, 2011

HFS manager of Post Acute Consulting, Larry Blitz, was recently appointed to the Mental Health Board of Santa Clara County by the Santa Clara County Board of Supervisors. Larry was also appointed to the Chair of the Fiscal and Planning Committee. Mr. Blitz has provided operation turn-around management for psychiatric hospitals as well as creating Alzheimer-Dementia units in Gero-Psychiatric facilities.

In addition in January, Larry Blitz was appointed by the Superior Court of California to be the Quality Monitor & Auditor for the Settlement and Stipulation of Lavender vs. Skilled Healthcare Group, Inc., one of the largest healthcare judgments in U.S. history. As a former owner and manager of several post acute hospitals and settings, Larry was recognized by being nominated to the position by the consumer group that filed the case against Skilled Healthcare. Both parties approved Larry’s nomination for this two year monitoring engagement.

Kathy McCaffrey

Sunday, May 1st, 2011

A beloved member of the Oakland staff died tragically in an accident on April 2nd. Kathy will be deeply missed. A scholarship fund has been established in her memory. Contributions may be made to AHIMA Foundation,
Kathy McCaffreyKathy McCaffrey Merit Student Scholarship Fund,
233 N. Michigan Avenue, 21st Floor,
Chicago, IL 60601.
Please contact LaVonne LaMoureaux at LaVonne@CaliforniaHIA.org.