Benchmarking Tool Posts

Spotlight on Med/Surg

Wednesday, May 25th, 2011

Rich Parsons, Vice President / Principal

Director of Management and Operations Consulting

While it can be argued, we believe that the Medical Surgical (Med/Surg) units are the most important department in an acute care hospital. They house the majority of patients, are the most operationally intensive, and generally provide the most revenue. It is on the Med/Surg units that inpatients generally form their patient satisfaction opinions, which gives a hospital its reputation for quality care. (more…)

Urban versus Rural – What’s Important for Rural Health Clinics

Wednesday, July 21st, 2010

BILL DEANE, Manager Licensing
Over the years, many misconceptions have developed about the definition of the terms “urban” and “rural” and how they apply to rural health clinics. Federal and State programs use different terminology to explain the location and service area characteristics of clinics. When the results of the 2010 census are published, we will become aware of these terms again.

Why is it important to understand the difference?
Urbanized versus non-urbanized definitions are used to establish criteria for swing beds in a hospital and to determine rural health clinic eligibility. Several Federal agencies, including HRSA, rely on the U.S. Census Bureau’s definition of these terms to establish eligibility. (more…)

Benchmarking and Productivity

Saturday, June 12th, 2010

Rich Parsons, Principal, Director of Management & Operations Consulting

HFS CONSULTANTS has developed an innovative method for understanding productivity in California hospitals.  With it we are able to measure productive hours per unit of service in any department for all hospitals in the State. Our source data comes from the Office of Statewide Health Planning and Development (OSHPD) Annual Financial Disclosure Reports. OSHPD is one of 13 departments within the California Health and Human Services Agency. (more…)