Author Archive

HIPAA Compliance FAQs

Monday, April 8th, 2013

QandACommon Questions we’ve received from clients about HIPAA Compliance changes.

Q: If you have a deceased patient, does HIPAA still apply?

A: Yes, the medical record remains confidential regardless of the

patient’s status.

Q: What are the rules for emailing or texting protected health information (PHI) to outside vendors?

A: It must be under a Business Associates Agreeement and it must have an encrypted secure line. Standard text messaging is not HIPAA compliant.

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CMS Implements Therapy Services Payment Limit

Monday, December 3rd, 2012

The Balance Budget Act of 1997 enacted certain financial limitations on all therapy services at all facilities except hospital outpatient departments. A section in the Middle Class Tax Relief and Job Creation Act of 2012 extended those limitations, but also applied them to hospital outpatient settings. In addition, the Act established a requirement for manual medical review by the Medicare Fiscal Intermediary (F.I.) of claims over $3,700.

Beginning October 1, 2012, CMS has notified all providers of therapy services that all requests for therapy services above $3,700 must be approved in advance. This is applicable to occupational therapists, speech language therapists, physical therapists and therapy provided by a physician. This includes services provided at Part B skilled nursing facilities, outpatient rehab facilities (CORF’s), rehab agencies, private practices, home health agencies and hospital outpatient departments.

Providers must submit a request to the F.I. in advance of services rendered to obtain preapproval for up to 20 treatment days of services. The F.I. will make a decision and inform the provider (by phone, FAX or letter) within 10 business days of receipt of all requested documentation – we’ll see how well that process functions! If the F.I. or contracted party cannot make a decision within 10 days, the therapy will be considered approved.

If you would like more information on how this policy change impacts your hospital departments, please contact Becky Carroll at 510.768.0066, x285.

Update on CMS Validation Surveys

Monday, October 15th, 2012

The Centers for Medicare and Medicaid Servicers (CMS) is empowered to survey an accredited provider to validate the accreditation process of the Accrediting Organization, e.g. The Joint Commission or DNV Healthcare. While all hospitals are subject to periodic accreditation surveys, the CMS surveys can be extremely rigorous and stressful. In many cases, hospital senior management may be singularly focused on the survey for a period of months.

HFS has found that while hospitals are usually well equipped to deal with periodic surveys from organizations such as The Joint Commission, they may not be as prepared for a CMS survey. (more…)

Long Term Care Hospital Technical Trainings related to the LTCH CARE Data

Tuesday, August 28th, 2012

Submission and LASER Available for Download

CMS wants to ensure that Long-Term Care Hospitals (LTCHs) are aware of the following technical trainings related to the LTCH Continuity Assessment Record and Evaluation (CARE) Data Submission and LTCH Assessment Submission Entry & Reporting (LASER) that are available for downloading on the Quality Improvement and Evaluation System (QIES) Technical Support Office website.

Data Submission Recorded WebEx Trainings:

  • CMSNet and QIES User ID Registration Training –Now posted
  • LTCH Assessment Submission Process – Being posted this week
  • LTCH Assessment and Validation Reports – Being posted this week

LASER Trainings Available Now on QTSO.com: 

  • LASER Login Process
  • LASER Patient and Assessment Entry
  • LASER Import and Export Process
  •  LASER Reports
  • LASER Demonstration Version of the tool

Please note the following required information pertaining to the CMSNet and QIES User ID Registration Training Recorded WebEx LTCH User ID Registration Process:

  • Effective August 20, LTCH providers required to submit LTCH CARE assessments for the LTCH Quality Reporting Program, may begin registering for their CMSNet and QIES User IDs. The CMSNet User ID allows users to access the CMS private Wide Area Network or WAN, where the LTCH CARE Submissions and CASPER Reporting systems reside.
  • Each provider will be allowed two CMSNet User IDs and two QIES User IDs. LTCH providers will be required to request the CMSNet user IDs first, followed by an online registration process for the QIES User ID.
  • It is important that the User ID registration processes be completed by September 14, 2012 to ensure that the necessary User IDs are available and activated prior to the October 1, 2012 LTCH CARE assessment submission requirement.

Please contact the QTSO Help Desk by phone, at 877-201-4721, or by email at help@qtso.com if you have questions regarding this training session.

Help with the CARE Tool

HFS Consultants can assist with data gathering with the CARE tool and monitoring accuracy.

For more information contact Becky Carroll, 510-867-1305 or email: bcarroll@hfsconsultants.com.

This information was included in the August 22, 2012 edition of the CMS Medicare FFS Provider e-News.

Are You Prepared for CMS Validation Surveys?

Wednesday, August 15th, 2012


The Centers for Medicare and Medicaid Services (CMS) is empowered to survey an accredited provider to validate the accreditation process of the Accrediting Organization, e.g. The Joint Commission or DNV. While all hospitals are subject to periodic accreditation surveys, the CMS surveys can be extremely rigorous and stressful. In many cases, hospital senior management may be singularly focused on the survey for a period of months.

HFS has found that while hospitals are usually well equipped to deal with periodic surveys from organizations such as The Joint Commission, they may not be as prepared for a CMS survey. There are two types of validation surveys:

  • Surveys conducted on a representative sample basis. These may be comprehensive surveys of all Medicare conditions or focused surveys on a specific condition or conditions.
  • Surveys in response to a “substantial allegation” are generally the result of a complaint. These surveys focus on those Medicare conditions related to the allegations.

Sanctions Resulting From CMS Surveys

CMS surveys are performed within the context of Medicare “Conditions of Participation” and can result in sanctions, including monetary penalties or the threat of decertification from the Medicare program. Compounding this is the fact that these sanctions are in addition to any imposed by the California Department of Public Health in its citation process.

Is Your Facility A Candidate for a CMS Visit?

CMS surveys, like accreditation surveys, are unannounced, but there are some indicators that a facility may be a candidate for a CMS visit. Here are some questions to ask:

  • Have we had frequent visits by CDPH following up on complaints?
  • Did the last CDHP visit result in substantial allegations of noncompliance?
  • Have we had a recent accreditation survey?
  • Did our last accreditation survey result in a number of deficiencies?

Other things that can result in a CDPH or CMS focused or comprehensive survey:

  • A death as a result of restraint or seclusion reported to CDPH and CMS.
  • Alleged discrimination against anyone with HIV positive status.
  • ESRD service complaints.

HFS Can Help

HFS has extensive experience in helping hospitals in quality management initiatives and preparing for accreditation surveys, including “mock” surveys. We have made assistance in the area of CMS surveys a priority, particularly in the area of survey preparedness. There have been about 20 CMS surveys in California in the past year. This is an area that deserves careful attention given the potential for a negative impact on a hospital’s reputation.

Contact:

Becky Carroll, RN, MS heads up our program and can be reached at 510-867-1305 or bcarroll@hfsconsultants.com. Watch for further HFS alerts related to CMS surveys.

30-Day Re-Admit

Monday, July 23rd, 2012

In the past when hospitals discharged patients, there was no oversight of the patients once they left the hospital. Hospitals will soon be on the hook for what happens after Medicare patients leave the premises, and particularly if they are re-admitted within a month. This is prodding hospitals to make sure patients follow through with the discharge plans, including when a patient is discharged to a lower level of care, such as a Skilled Nursing Facility.

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Long Term Care Corner

Thursday, August 18th, 2011

Skilled Nursing: MDS 3.0

CMS announced in December that the amendment requiring the development of the HRIII RUG has been repealed. Therefore, as of October 1, 2010 the RUG IV will remain in effect through out the 2010-2011 fiscal year. Facilities will not need to monitor for possible payback or the reconciliation of revenue received since October 1, 2010 under RUG IV. (more…)

Comprehensive Health Care Legislation

Monday, April 4th, 2011

What Does it Mean for Post Acute Care Providers

Even though both the House of Representatives and the Senate have not yet completed work on their respective bills to restructure the health care delivery system, it seems very likely that we will be experiencing the most significant health care reform legislation since the advent of Medicare and Medicaid. As has been noted by so many key figures in this national debate, the current system is unsustainable, impacting one-sixth of our economy, and if the status quo were to prevail, President Obama’s economic recovery strategy would itself be in “immediate jeopardy.” So while the House leadership and members of the “Blue Dog Coalition” of fiscally conservative Democrats have succeeded in delaying the necessary committee work and a vote on any of the most likely bills being crafted in the near future, in all likelihood some significant health care reform legislation will be enacted, probably by the end of the year. (more…)

Recent CMS Rulings Rearding Clinics

Thursday, December 16th, 2010

In a Memorandum to State Survey Agencies dated March 13, 2009, CMS ruled that Rural Health Clinics that lose their mid-level practitioner after Medicare certification and demonstrate that they cannot recruit a replacement in the required 90-day period, can apply for a temporary staffing waiver. The change in the ruling states that the requested waiver is not dependent upon the date that the RHC became certified, allowing them to apply anytime after a mid-level practitioner leaves.

In a ruling dated March 9, 2009, CMS determined that the effective date of Medicare participation for an FQHC under new ownership was the date CMS received the signed participation agreement, not the date that the Change of Ownership (“CHOW”) application was filed. Although the FQHC continued to serve Medicare beneficiaries during the transition, the CHOW was not considered final until the agreement was signed and received.

MDS 3.0 Implementation

Sunday, December 5th, 2010

BECKY CARROLL, Principal, Director of Clinical Operations

As of October 1, 2010, skilled nursing facilities and swing bed programs will be undergoing the most extensive change since the advent of PPS. The MDS which has stayed as a constant assessment tool for approximately 10 years will be revamped as the MDS 3.0. CMS has stated that this version will provide a much more valid and reliable assessment of the patient/resident while decreasing the amount of time it takes for the staff to complete the form(s). While there are many changes to the completion of the assessment, the payment structure is of priority to all concerned. (more…)